Your tenants' association for carefree living in legal matters – become a member and benefit from the advantages!
0221 20237-0
Head office Cologne
Mühlenbach 49
50676 Cologne
99, -Euro per year
We are there for you – in person, by phone and digitally
Would you like to contact us by phone or send us a letter? Please use the contact details of the office responsible for you – or our contact form to send us a message.
Please note that we are currently only able to process enquiries that you send us via this contact page with a lead time of approx. ten days due to increased demand.
Thank you for your understanding.
Your direct line to us
Due to internal training, all our offices will be closed on Thursday, 05/06/2025 and Friday, 06/06/2025.
We will also not be available by telephone.
Please have your membership number ready for all conversations!
Questions about membership
Do you have questions about membership or need support? We will inform you about our conditions and services, set up new memberships and coordinate appointments with our legal department. With us, you won't be greeted automatically, but with a personalised service. We take care of your concerns professionally and with sensitivity.
Free legal advice for members
As a member, you receive free legal advice. We advise tens of thousands of people every year and resolve many disputes without going to court. On our service pages you will find basic information on typical tenant-landlord issues. Although this does not replace individual legal advice, it will help you to familiarise yourself with the most important topics. We offer detailed information in our tenant knowledge from A to Z, while our FAQs provide quick answers to frequently asked questions.
Brief telephone consultations:
Monday to Friday from 12.00 to 13.00 hrs
0221.202 37-75 e-mail@mieterverein-koeln.de
Our legal advisors are also available to you by telephone at the following times:
Our legal advisors are also available to you by telephone at the following times:
On average, around 500 letters leave our office every day - that means 500 file submissions, file management, filing and filing activities. This requires a high degree of coordination and organisation. Our office staff and secretaries work carefully and precisely, they keep client files, organise the filing of files and always maintain an overview. The focus is on the preparation of written pleadings from the dictations of our legal advisors. Filing work is also an important area of responsibility, for example allocating daily mail to the relevant files and submitting them for your consultation appointments.
| Secretariat Cologne | 0221.202 37-0 | |
| Secretariat Bergheim | 02271.44 698 | |
| Secretariat Bergisch Gladbach | 02202.94 00 71 | |
| Secretariat Brühl | 02232.94 16 23 | |
| Secretariat Düren | 02421.16 752 | |
| Secretariat Euskirchen | 02251.78 26 26 |
Membership fees and administration
Numbers, numbers, numbers - that's the accounting department's job. This is where we liaise with you by telephone and manage your membership account: Correct debiting of contributions, booking of incoming payments, dispatch of reminders, dispatch of the tenant newsletter, processing of new admissions and cancellations, electronic document archiving. We are also responsible for the administration of DMB legal expenses insurance policyholders. You can also make changes directly online in our portal.
0221.202 37-96 e-mail@mieterverein-koeln.de to the member area